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Human Resources

Outsourced Services

We manage the mundane while you create HR value

The continuum of services in the HR space seamlessly occupies the Business Process Outsourcing (BPO) space.

Services » Customer Lifecycle Management » Human Resources Outsourced Services

Introduction

We help companies reduce their HR burden

As a significant, sophisticated and strategic outsourcing player, iSON Xperiences’ role is to provide end-to-end HR solutions supporting our clients HR function. We manage employee’s operations with greater efficiency and at a reduced cost, with different billing models suited to each client. This allows your company’s core resources to focus on strategic initiatives rather than transactional HR activities.

Our bespoke tech-enabled offering spans:

Keywords

reference checks | regulatory reporting | personal effectiveness | development programs | payroll processing

Contact A Product Expert

hello@isonxperiences.com

Estimated Read Time

5 minutes

HR delivery and governance activities under our care to create maximum business impact

Our advanced technology capabilities together with our well-structured, knowledgable and skilled HR team with high proficiency in HR management deliverables afford our clients a comprehensive offering including:

Recruitment and selection processing:

We take the sweat of finding the right person for the right job from your HR team

  • Determining the client’s recruitment requirements and job specifications
  • Searching the best candidate
  • Pre-screening potential candidates
  • Evaluating shortlisted profiles and reference checking
  • Managing the client interview
  • Communicating with candidates

Assessment execution:

It is about both aptitude and attitude. Our assessment solutions measure your candidate’s communication and functional skills as well as behavioural, and cultural fit including:

  • Language proficiency
  • Cognitive ability
  • Analytic reasoning and quantitative aptitude
  • Overall job fitment
  • Customer service orientation

Contracting pre-onboarding and onboarding:

With the right candidates selected, we onboard them contractually and offer induction regarding the company’s policies and procedures, culture and “way of work”.

Role-specific training is aligned to our client’s key deliverables, performance measures, milestones and deadlines to ensure the candidate can thrive in their new role.

Payroll processing and services:

Together with our workforce management offering, and our proprietary payroll processing we execute and manage:

  • Contractor payments
  • Records of service
  • Time and attendance
  • Incentive plans
  • Benefits management

Watertight HR compliance and regulatory reporting:

The HR function has a heavy burden and duty-bound to fulfil routine compliance and regulatory reporting relevant to the jurisdiction where they operate.  Our HR Business Process Outsourcing (BPO) centres are equipped to offer our client’s a watertight compliance regime spanning:

  • Statutory compliance
  • Regulatory compliance
  • Contractual compliance
  • Union compliance
  • Technology compliance
  • Internal compliance
  • Training compliance
  • Workplace compliance
  • Health and Safety compliance

Learning and development:

iSON Xperience’s iLearn management system is a flagship solution. It is an adaptive training process which enables capability, and institutes knowledge management across your business. The iLearn solution encompasses:

  • Design and development of new e-learning and blended learning programs including:
  • Online self-directed training
  • Knowledge assessment
  • Live training and meeting support platforms, including live chats with supervisors and trainers
  • Design and development of content and training materials
  • Training analytics to determine opportunities for improvement
  • Data repositories of course materials and supplementary tools for learners
  • Advanced tracking and administration of skills development interventions including certification        and individual development programs (IDP)
  • Training effectiveness evaluation through analytics

Our Programs

Our popular tried and tested Personal Effectiveness, Managerial Effectiveness, and Leadership Development Programs are available in English, Arabic, Swahili and Hindi and include:

PRODUCT TESTIMONIALS

What our customers say

“I just finished my computer science course with Newpalace University and not only have I been placed in the company of my choice, I also have a deep understanding of the subjects”

Renata Glem

Technology Analyst , Google

To learn more about iSON Xperiences contact a regional expert today

Human Resources

Outsourced Services

We manage the mundane while you create HR value

The continuum of services in the HR space seamlessly occupies the Business Process Outsourcing (BPO) space.

Keywords

reference checks | regulatory reporting | personal effectiveness | development programs | payroll processing

Contact A Product Expert

hello@isonxperiences.com

Estimated Read Time

5 minutes

Introduction

We help companies reduce their HR burden

As a significant, sophisticated and strategic outsourcing player, iSON Xperiences’ role is to provide end-to-end HR solutions supporting our clients HR function. We manage employee’s operations with greater efficiency and at a reduced cost, with different billing models suited to each client. This allows your company’s core resources to focus on strategic initiatives rather than transactional HR activities.

Our bespoke tech-enabled offering spans:

HR delivery and governance activities under our care to create maximum business impact

Our advanced technology capabilities together with our well-structured, knowledgable and skilled HR team with high proficiency in HR management deliverables afford our clients a comprehensive offering including:

Recruitment and selection processing:

We take the sweat of finding the right person for the right job from your HR team

  • Determining the client’s recruitment requirements and job specifications
  • Searching the best candidate
  • Pre-screening potential candidates
  • Evaluating shortlisted profiles and reference checking
  • Managing the client interview
  • Communicating with candidates

Assessment execution:

It is about both aptitude and attitude. Our assessment solutions measure your candidate’s communication and functional skills as well as behavioural, and cultural fit including:

  • Language proficiency
  • Cognitive ability
  • Analytic reasoning and quantitative aptitude
  • Overall job fitment
  • Customer service orientation

Contracting pre-onboarding and onboarding:

With the right candidates selected, we onboard them contractually and offer induction regarding the company’s policies and procedures, culture and “way of work”.

Role-specific training is aligned to our client’s key deliverables, performance measures, milestones and deadlines to ensure the candidate can thrive in their new role.

Payroll processing and services:

Together with our workforce management offering, and our proprietary payroll processing we execute and manage:

  • Contractor payments
  • Records of service
  • Time and attendance
  • Incentive plans
  • Benefits management

Watertight HR compliance and regulatory reporting:

The HR function has a heavy burden and duty-bound to fulfil routine compliance and regulatory reporting relevant to the jurisdiction where they operate.  Our HR Business Process Outsourcing (BPO) centres are equipped to offer our client’s a watertight compliance regime spanning:

  • Statutory compliance
  • Regulatory compliance
  • Contractual compliance
  • Union compliance
  • Technology compliance
  • Internal compliance
  • Training compliance
  • Workplace compliance
  • Health and Safety compliance

Learning and development:

iSON Xperience’s iLearn management system is a flagship solution. It is an adaptive training process which enables capability, and institutes knowledge management across your business. The iLearn solution encompasses:

  • Design and development of new e-learning and blended learning programs including:
  • Online self-directed training
  • Knowledge assessment
  • Live training and meeting support platforms, including live chats with supervisors and trainers
  • Design and development of content and training materials
  • Training analytics to determine opportunities for improvement
  • Data repositories of course materials and supplementary tools for learners
  • Advanced tracking and administration of skills development interventions including certification        and individual development programs (IDP)
  • Training effectiveness evaluation through analytics

Our Programs

Our popular tried and tested Personal Effectiveness, Managerial Effectiveness, and Leadership Development Programs are available in English, Arabic, Swahili and Hindi and include:

To learn more about iSON Xperiences contact a regional expert today

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We'd love to hear from you

Leave your contact information in the box below and our team of experts will get in touch with you.

DROP YOUR DETAILS

We'd love to hear from you

Leave your contact information in the box below and our team of experts will get in touch with you.